Conditions of sale – AUTrading.co.uk (the
This website is owned and operated by AU Trading LLC (Registered in Delaware,
London office: Dashwood House, Level 17, 69 Old Broad Street, London, EC2M 1QS.
Please read this agreement carefully before using the AUTrading.co.uk website.
The agreement represents the terms and conditions for using and placing orders
on AUTrading.co.uk. Use of the site indicates that you have both read and
accepted the terms and conditions as stated below.
AU Trading LLC reserves the right to change the terms and conditions without
1. Use Of AUTrading.co.uk
1.1 We may change, suspend or discontinue AUTrading.co.uk or the provision of
products under the AUTrading.co.uk website at any time.
1.2 You are responsible for obtaining and maintaining any equipment or
ancillary services required to connect to, access or otherwise use the website,
including, without limitation, modems, hardware, software, and long distance or
local telephone service(s).
1.3 Our minimum order is currently £50 GBP.
2. Account Registration
2.1 In order to use AUTrading.co.uk, to place orders and to receive products
via the website, you must:
Be at least 18 years of age.
Have a UK or EU domiciled bank account.
Provide information as requested in accordance with
anti money laundering and KYC (Know Your Client) regulations.
2.2 Information provided during the account signup procedure must be accurate
and complete. Should there be any changes to your personal information, we
require notification within 14 working days.
3. Prices and Payment
3.1 AUTrading.co.uk uses a live pricing system provided by Xignite.com; all
prices quoted on the site are subject to market change. When you confirm your order
through our website, you are contractually obligated to complete the sale.
3.2 Goods will not be released or dispatched until AU Trading LLC is in receipt
of cleared funds via bank transfer.
3.3 AU Trading LLC will accept payment via bank
transfer only. No requests for Letters of Credit, payment upon delivery,
payment via cheque or any other payment methods will be entertained due to the
high value and nature of the products being sold.
4. Order Process
4.1 Orders may only be placed through AUTrading.co.uk directly – We do not currently
accept orders over the telephone.
4.2 Details provided which each order must be accurate and correct.
4.3 All orders will be confirmed by email within a few minutes of being placed.
4.4 Your order is an offer to purchase bullion from us, which is subject to our
acceptance. We reserve the right to cancel any order where payment has not been
received within two working days. Should we refuse an order for any reason whatsoever, your funds will be returned to you in full within two business days.
4.5 All orders are subject to price verification, payment and stock availability. We reserve the right to cancel any order at our sole discretion.
4.6 If the products ordered are not available, you will be notified by AUTrading.co.uk
via email using the contact details you have provided and you will have the
option either to:
(i) wait until the products are available from stock.
(ii) cancel your order without penalty.
(iii) select an alternate item which is available of
the same value.
5.1 Delivery will be made to the address specified by you when you place your
order. We cannot deliver to P.O Box addresses. We dispatch our orders using
either UPS, USPS, Federal Express (FedEx) or Royal Mail Special Delivery.
Orders are dispatched on working days only between Monday and Thursday. We do
not dispatch goods on or the day before public holidays or weekends.
5.2 All shipments are insured and underwritten by Lloyds Of London up to the
value of £20,000 GBP (or currency equivalent) per package. When goods are
shipped, we will provide tracking information via email within one business
day. It is up to the buyer to ensure that they are present at the address for
the delivery and to sign for the goods in person. Claims arising from packages
being signed for by an individual unknown to the buyer or other circumstances
involving any other third party at the delivery address are at the buyers’
risk. All claims are subject to acceptance and settlement by our underwriters.
A copy of our policy is available upon request.
5.3 International shipments may be subject to inspection by the post office, HM
Customs or FedEx. We cannot guarantee that 'sealed' items will be delivered
'sealed' as they may be opened for inspection.
6. Buy Back
6.1 The buy back calculator offers an estimate of
price received if products are sold to us. It is not a contract or guarantee of
6.2 The customer must submit information regarding the
products he or she wishes to sell by email and must receive written
notification that AU Trading LLC has accepted his or her offer before any products
should be posted.
6.3 It is up to the customer to insure that his or her
items are insured during transport, as AU Trading LLC’s transportation
insurance only covers items being dispatched by us.
6.4 AU Trading LLC will pay for the items via UK bank
transfer within one working day after the items have been received and
7.1. We reserve the right to cancel any order at our sole discretion.
7.2 The right for the buyer to cancel under the Distance Selling regulations
(where applicable) does NOT apply because the goods we supply are dependent on
fluctuations in the financial market and are therefore exempt from the right to
cancel. Customers may be liable to a cancellation fee of 30 GBP and any market
price difference in the underlying commodity in case of default.
8.1 We will not use the personal data which you provide to us other than in
hyperlink at the bottom of every page of the website.
9.1 Use of AUTrading.co.uk is at your sole risk. The contents of AUTrading.co.uk
and any goods or services that you acquire from AUTrading.co.uk are provided to
you as is without any warranties included, expressed or implied. We disclaim
all warranties, including any warranties of merchantability, non-infringement
and use for particular purpose. In particular, we make no warranty that the
content of the website is error-free and timely with all updates.
9.2 We will not be liable for damages of any kind, including those resulting from
the inability to use AUTrading.co.uk, from goods or services acquired from AUTrading.co.uk
or from any content posted on AUTrading.co.uk by us or anyone else. We will not
be liable for any indirect, incidental, consequential, special or punitive
damages of any kind, including, but not limited to, damages for loss of
profits, use, data or other intangibles, even if we have been advised of such
possibility of damages.
10.1 Users of this Site acknowledge, understand and agree that all aspects
related to the use of AUTrading.co.uk are governed by the laws of Great Britain
without regard to its conflicts of laws principles.
11.1. If you have any queries please contact Contact Us - We will make every
effort to reply to you within 24 hours (Mon - Fri).